Shipping Information
Delivery Process
At Eva Diamond, we ensure your precious jewelry reaches you safely and securely. Here's what you need to know about our shipping process:
- All orders are carefully packaged and shipped to your provided delivery address
- You'll receive an order confirmation email immediately after purchase
- A shipping confirmation email with tracking details will be sent once your order is dispatched
Delivery Times
Standard delivery times may vary based on your location. For specific delivery estimates, please check the shipping options available during checkout.
Important Information
- Please ensure your shipping address is correct at checkout
- For address changes after order placement, contact us immediately
- Someone must be available to receive and sign for the package
- If delivery fails, additional shipping costs may apply for redelivery
Security & Safety
For secure delivery, we may share delivery information with our trusted shipping partners. If you prefer not to have your delivery information shared, please contact us before placing your order.
Failed Delivery
In case of a failed delivery attempt:
- The courier will leave a notice with instructions
- Additional storage or redelivery costs may apply
- Contact our customer service team for assistance
Contact Us
If you have any questions about your shipment, please don't hesitate to contact our customer service team.